I forgot my Master Password. Help!

On rare occasions, it can be necessary to get rid of your 1Password data and start from scratch.

On this page

  1. What happens when I start over?
  2. Will starting over also remove my sync data?
  3. How do I start over?

What happens when I start over?

Starting over will delete all your vaults, backups and preferences. There’s no way to recover this data, so please be careful! Before starting over, use the Search feature at the top of the page to see if there’s an existing solution to the problem you’re facing. We also invite you to seek help on our discussion forum.

Will starting over also remove my sync data?

Any data you have synced to Dropbox or iCloud will be kept safe (unless you specifically choose to delete it).

How do I start over?

Just follow the steps below for your version of 1Password:

Still need help?

Give us a shout on our discussion forum. The AgileBits team and our awesome community will be happy to assist you.